Technology at NTC reads both Products and Market approach.
The NTC portfolio is made of drugs, medical devices and food supplements.
We are always investing significantly in the development of new therapeutic solutions to our clients, building both on internal research as well as on acquisitions of new products and technologies from third parties.
We try to leverage Technology both inside and outside our products. Technology is not only innovative delivery devices, is not only pharmaceutical galenics: at NTC, Technology is converted also into packaging, QR code with multilingual illustrative leaflets, videos on “how to use the product” for patients, packaging interacting with smartphones to enhance monitoring and adhering to therapy, childproof safety systems, patient information leaflets, peel-off labels, counterfeiting prevention are all on the NTC agenda to improve its packaging offer.
What matters for us is having the patient and his/her needs at the centre of our thoughts and use technology to support this focus.
Technology is also embedded in our processes to best support an effective market approach: speed in getting unmet customer needs, speed in finding new solutions, speed of implementation and flexibility in managing complexity and difficulty.
Technology is the key to be in contact with our partners:
ntc4you, a new customer experience software to share information, speed up order entries, manage forecasting, handle problems and opportunities focusing on customer satisfaction.